10/20/2012

POLICY PAGE
After selling on the internet, both auctions and
thru my own web pages, I have decided on the following guidelines.   

Due to recent problems with international buyers,
 I am not accepting any new, international
customers from Russia,  ( can not insure there)  All international  orders will have insurance.
All international orders will be insured and proper $$ value on forms.

POLICY FOR AUCTIONS:

Please email me within 3 days after the close of an auction.
(Prefer hearing sooner)
I usually email the same day an auction closes unless
I am not at home.  ( Life does happen)

If you do not hear from me it might be that
my emails are not getting thru to you. This happens
alot if you have AOL  OR COMCAST
Please contact me a second time.
If I do not hear from you in 3 days, I will
try sending an email   or an invoice from the auction site, or
from my Paypal account.

Payment expected within 3 days after receiving the shipping
costs.  I will do a   notice ( thru Ebay).  I will leave
feedback.

RETURN OF AUction Item:
If you get an item that is not as described in the
auction I will refund the buyer price or give credit towards another item, after the item
is returned and in the same condition as when it was
sent to the buyer but you must contact
me first and explain the problem. ( within 2  days of receiving item) I try very
hard to keep my descriptions as accurate
as possible but I am not an expert. I get
many items from estate sales. Some auctions
are clearly marked AS IS.:

 I sell many Breyers and sell many
NEW IN BOX Breyers. I check for
obvious flaws but do not guarantee
Live show quality.  These models
are considered Factory Mint in box.
Also: Boxes may not be mint condition. Email if that is importaint to you
 

I usually do not do partial refunds.

POLICY FOR BUYING FROM MY WEB PAGES
OR DIRECTLY FROM ME:

After an inquiry I will email the cost of shipping,
and other options.  Payment expected within
7 days unless other arrangements are made.
If I do not hear from you again or receive payment,
within the 7 days, the item(s) will go up for sale.

I do Lay-aways.  Usually 25% down and half
of the remainder $$ in 1 month. Final payment
1 month later. UNLESS other arrangements are made.
If I do not hear back from you when remainder of
payment is do, I will email you 2X. If no  response
the money is forfeited and the item(s) go
back up for sale.

If sending a deposit for me to hold
  a pre sale Breyer  item, I will expect payment  within 10 days
after the item is in stock ( unless other arrangements are made, such as layaways)

or
your name will be put on the bottom of the
hold list and you might not get it
. 

Many items are Special Run
or LImited editions and I have to Pre order
months before they are released. 

IF YOU  PRE ORDER FROM ME BUT DO NOT SEND A DEPOSIT OR PAY OFF

YOU WILL BE ON THE BOTTOM OF MY LIST AND MIGHT NOT GET THE ITEM(S)

Also watch my web pages for when items are in.  If you inquired or pre ordered without sending a deposit, you need to contact me..   I do have an email list for specials and Breyer updates. Let me know if you want to be on that list.


PAYMENT OPTIONS:
I prefer postal money orders

Paypal does not allow payments for items to go thru without charges, unless you do an instant payment as money owed.

As a convenience to my customers.  I have a Credit card machine in our shop.

I can accept  credit only on Mastercard, Discover or Visa or Can take CC Paypal .
 I am trying to keep my costs down.  USING PAYPAL or a Credit card does cost me fees.

Email for information using Credit card.
  It is still much cheaper and easier then going to
the bank or post office, buying
a money order, making out an envelope and stamp.

Money orders and 
personal checks accepted. There is a 10 day
wait after I cash the check ( I usually go
to the bank on Tuesdays and Fridays) IF I HAVE NOT DONE BUSINESS WITH YOU BEFORE.

If you are a returning customer , I ship items right out when paying with a check.

SHIPPING OF ITEMS
I now use Click N Ship on the internet and the postoffice picks up my items daily.
I usually ship USPS Priority Mail. Delivery
confirmation  a must. Insurance optional but recommended.

  Also a must on porcelain or breakable items.

   I am not responsible
for damaged or
lost items in the mail.  I pack as carefully as possible.

For ordering Informaion  : CLICK HERE


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