After selling on the internet, both auctions and
thru my own web pages, I have decided on the following guidelines.
POLICY FOR AUCTIONS:
Please email me within 3
after the close of an auction.
(Prefer hearing sooner)
I usually email the same day an auction closes unless
I am not at home. ( Life does happen)
If you do not hear from me
might be that
my emails are not getting thru to you. This happens
alot if you have AOL OR COMCAST
Please contact me a second time.
If I do not hear from you in 3 days, I will
try sending an email or an invoice from the auction site, or
from my Paypal account.
Payment expected within 3
after receiving the shipping
costs. I will do a notice ( thru Ebay). I will leave
RETURN OF AUction Item:
If you get an item that is not as described in the
auction I will refund the buyer price or give credit towards another item, after the item
is returned and in the same condition as when it was
sent to the buyer but you must contact
me first and explain the problem. ( within 2 days of receiving item) I try very
hard to keep my descriptions as accurate
as possible but I am not an expert. I get
many items from estate sales. Some auctions
are clearly marked AS IS.:
I usually do not do partial refunds.
FOR BUYING FROM MY WEB PAGES
OR DIRECTLY FROM ME:
and other options. Payment expected within
7 days unless other arrangements are made.
If I do not hear from you again or receive payment,
within the 7 days, the item(s) will go up for sale.
I do Lay-aways.
25% down and half
of the remainder $$ in 1 month. Final payment
1 month later. UNLESS other arrangements are made.
If I do not hear back from you when remainder of
payment is do, I will email you 2X. If no response
the money is forfeited and the item(s) go
back up for sale.
If sending a deposit for
a pre sale Breyer item, I will expect payment within 10 days
after the item is in stock ( unless other arrangements are made, such as layaways)
your name will be put on the bottom of the
hold list and you might not get it .
Many items are
or LImited editions and I have to Pre order
months before they are released.
IF YOU PRE ORDER FROM ME BUT DO NOT SEND A DEPOSIT OR PAY OFF
YOU WILL BE ON THE BOTTOM OF MY LIST AND MIGHT NOT GET THE ITEM(S)
watch my web pages for when items are in. If you inquired or pre
ordered without sending a deposit, you need to contact me.. I do have an email list for specials
and Breyer updates. Let me know if you want to be on that list.
I prefer postal money orders
As a convenience to my
customers. I have a Credit card machine in our shop.
I can accept credit
only on Mastercard, Discover or Visa or Can take CC Paypal .
I am trying to keep my costs down. USING PAYPAL or a Credit card does cost me fees.
Email for information using Credit card.
It is still much cheaper and easier then going to
the bank or post office, buying
a money order, making out an envelope and stamp.
Money orders and
personal checks accepted. There is a 10 day
wait after I cash the check ( I usually go
to the bank on Tuesdays and Fridays) IF I HAVE NOT DONE BUSINESS WITH YOU BEFORE.
If you are a returning customer , I ship items right out when paying with a check.
I now use Click N Ship on the internet and the postoffice picks up my items daily.
I usually ship USPS Priority Mail. Delivery
confirmation a must. Insurance optional but recommended.
a must on porcelain or breakable items.
I am not responsible
for damaged or
lost items in the mail. I pack as carefully as possible.
Informaion : CLICK HERE
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